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FAQ2024-02-27T19:00:36+00:00
Nexcelom's leading automated cell counting and image cytometry solutions are now part of Revvity's portfolio. Learn more at revvity.com


Revvity Frequently Asked Questions

Customer FAQs

As an existing Nexcelom customer, what do I need to know about Revvity?2024-03-24T15:51:16+00:00

There is little that will change in your day-to-day relationship with us. You will still be in touch with the same people; our phone numbers will remain the same, and we will keep you informed about our new email addresses (note that the current ones will be working for the foreseeable future).

As we proceed with implementing the Revvity brand, we will be changing the name of our local legal entities in the next couple of months, and, as a result, the name on our bank accounts will change. Please note that the rest of the bank details will remain the same.

Our commitment to our customers will remain our highest priority and our established product brands, Cellometer®, Cellaca® and Celigo® will not disappear. There will be no changes to part numbers or form, fit or function of any products, but they will eventually have a fresh look

What will happen with my contract and who should I reach out to for service and support?2023-06-21T15:05:26+00:00

Your contract with us (under our previous name) won’t be amended or affected by the change. For service or support you can continue to reach out to our Customer Care teams as you have always done before. Going forward, amendments or renewals of contracts will be done in the name of the appropriate Revvity subsidiary.

What has NOT changed?2023-06-23T15:20:32+00:00

Nexcelom products and services, as part of the Revvity portfolio, brings together an unparalleled wealth of knowledge, resources, and expertise. This union paves the way for a transformative period of innovation and advancement and establishes an unrivaled foundation for future growth and development.

Who is Revvity, and why is Nexcelom now part of Revvity?2024-01-02T19:30:55+00:00

Revvity is a visionary partner in developing technologies and solutions across disease pathways to help solve the world’s greatest health challenges.

Our purpose is to expand the boundaries of human potential through science. Together with our customers and partners, we embrace the impossible to bring this purpose to life.

We provide health science solutions, technologies, expertise, and services that deliver complete workflows from discovery to development, and diagnosis to cure. With a robust global network and localized agility, we serve a diverse range of organizations from pharmaceutical and biotech, to clinical labs, academia, and governments.

What is in the Revvity portfolio?2023-06-21T15:05:26+00:00

Life Sciences

Increasing R&D productivity at each stage of the drug discovery and development process.

  • Discovery and research assays and reagents
  • Nexcelom cell counting and image cytometry solutions
  • Detection and imaging solutions – in vivo imaging, cellular imaging, multimode plate readers, radiometric detectors
  • Automation solutions
  • Informatics Solutions includes our desktop products ChemDraw®& ChemOffice, Enterprise ELN, Signals Suite, and Clinical Solutions, including TIBCO®Spotfire®.
  • Key partners and product lines, including BioLegend, Horizon Discovery, Nexcelom, and SIRION Biotech

Diagnostics

Addressing evolving needs of clinical laboratories and healthcare professionals by providing complete, innovative workflows.

  • Reproductive health: maternal, fetal, and neonatal testing and informatics solutions
  • Clinical genomics laboratory services
  • Consumer health services (ViaCord)
  • Applied genomics
  • Immunodiagnostics: Oxford Immunotec, Euroimmun, Symbio, Tulip
  • Automation solutions

You can find more information at the Revvity FAQs.

What has NOT changed

  • Our products and their names
  • Your account manager and contacts
  • Our commitment to quality, customer service, and sustainability
  • Manufacturing sites
  • Continuation and growth of our relationships

Brand FAQs

What does Revvity represent?2023-06-21T15:05:07+00:00

Revvity represents our continued commitment to revolutionizing next generation breakthroughs that create a healthier humankind.

What does “Revvity” mean?2023-06-21T15:05:07+00:00

“Revvity” was born from two words, “revolutionize” (rev) and “vita” (vit) that means “life” in Latin. It represents our commitment to revolutionizing life through developing technologies and solutions for a healthier humankind.

We will keep you informed of any changes that affect you!

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