Associate Director of the Flow Cytometry facility at The Broad Institute, Patricia Rogers, has worked with a wide range of instrumentation and vendors in her fifteen plus years in Flow Cytometry. Patricia knows the value of great customer service and support and she believes that great instrumentation must go hand-in-hand with rapid reacting customer service to truly be exceptional. Luckily, we here at Nexcelom value the same principles and we are proud to offer excellent customer service and support to all our customers.

Watch the video to see what she says about the support she receives from Nexcelom.

“Anytime I have a problem you guys are always there to help me figure out a solution so you know, the service has really been more like a partnership and I’m really happy with it.”

Patricia Rogers, Associate Director of the Flow Cytometry facility, The Broad Institute