How do I run my first sample?
How do I run my first sample? To help you with running your first sample, please choose your specific instrument:...
How do I order consumables and reagents?
How do I order consumables and reagents? You can order slides through our website at https://www.nexcelom.com/purchase/. From there, you can...
Why does my sample look blurry?
Why does my sample look blurry? If you are using the SD100 slides, double-check to see that you have removed...
How do I deal with clumpy cells?
How do I deal with clumpy cells? There are a few ways to address clumpy samples. The first way is...
Where can I find the Cellometer manuals?
Where can I find the Cellometer manuals? Online: Cellometer Spectrum Cellometer K2 Cellometer Auto 2000 Cellometer Auto T4 Cellometer Auto...
How do I verify if my cells have been counted?
How do I verify if my cells have been counted? For direct cell counting assays, click the “counted” button after...
Is the Celigo temperature controlled?
Is the Celigo temperature controlled? No, but it is around 10 degrees warmer than the room temp it is running...
How do I reach support?
How do I reach support? Give us a call 978-327-5340 (+44 (0) 161 232 4593 in the UK) or contact your...
How do I set up parameters for a new cell type?
How do I set up parameters for a new cell type? There are three options for setting up a new...
Will cell debris be counted?
Will cell debris be counted? No. In a typical cell culture, cell debris is smaller in size and different in...
Should I turn off the instrument daily/or after each use?
Should I turn off the instrument daily/or after each use? There is no requirement for turning the instrument off, but...
I would like to validate that my Cellometer is functioning properly by utilizing the Check Validation Bead Solution (CCBM). Which values should I pay attention to on the Certificate of Analysis, and what do they refer to?
I would like to validate that my Cellometer is functioning properly by utilizing the Check Validation Bead Solution (CCBM). Which...
What is the expiration date for my Check Validation Bead Solution (CCBM beads)?
What is the expiration date for my Check Validation Bead Solution (CCBM beads)? Warranty is valid until the expiration date...
What types of 3D spheroid assays can be performed on the Celigo?
What types of 3D spheroid assays can be performed on the Celigo? Growth and inhibition studies endpoint and kinetic studies...
Can the Celigo be used for Luminescence detection?
Can the Celigo be used for Luminescence detection? No the current Celigo configuration does not allow the detection of luminescence...
Can the Celigo be used as a plate reader?
Can the Celigo be used as a plate reader? The Celigo cannot be used to measure fluorescence, absorbance, or luminescence...
How do I find warranty information?
How do I find warranty information? Please register your instrument to receive warranty benefits. For urgent technical issues, call 978-327-5340...
Can I draw a plate map in the software?
Can I draw a plate map in the software? No. Learn more about the Celigo Image Cytometer here.
What are FOV and FOR and what are the differences?
What are FOV and FOR and what are the differences? Field of View (FOV) is the area of one image...
Can you image at different focal planes in the same scan?
Can you image at different focal planes in the same scan? In Celigo, yes, use 5-channel Target 1+2+3+4+5 with image...
What is a “mask” and how do you use it?
What is a “mask” and how do you use it? A mask or single mask is when one channel of...
Can I analyze the data on my computer? Is there an analysis software package I can install on my computer?
Can I analyze the data on my computer? Is there an analysis software package I can install on my computer?...
How do we adjust the Celigo software to default to selected analysis settings for a particular project?
How do we adjust the Celigo software to default to selected analysis settings for a particular project? The Projects are...
What do you do when the segmentation results on ANALYZE Tab are different than the RESULT Tab?
What do you do when the segmentation results on ANALYZE Tab are different than the RESULT Tab? Using the Celigo...
Can the Celigo do neuron outgrowth or other branching assays, as well as tube formation?
Can the Celigo do neuron outgrowth or other branching assays, as well as tube formation? No, the current algorithms are...