Does the Cellometer instrument automatically mix my cell sample with trypan blue? No, the trypan blue mixing is performed by...
How long does the LED light source last in the Cellometer instrument? The light source is a light-emitting diode which...
When I try to take a background image, I get a message saying the dim count is very low. What...
We had to get a new laptop for our lab. Is it possible to purchase the Nexcelom software without buying...
How should I decontaminate my instrument before sending it back to Nexcelom for repair? Please wipe the instrument down thoroughly...
What is the difference between assay settings and cell type settings? Assay settings pertain more to the particular stain you...
How do analysis parameters work, when to use them? Analysis parameters tell the software how to count the raw image...
What volume is used on a PD300? Do I need to change any software settings with these slides? The volume...
What is the cost per sample for a Cellometer slide? (trypan etc) Nexcelom recommends you dilute your trypan blue stock...
There’s a black preview screen on my Cellometer Mini or Cellometer Auto 1000. What can I do to fix it?...
It seems the software on the Cellomter Auto 2000 has frozen after counting and I cannot click anything. Check to...
Why do you suggest a 0.1% trypan blue final concentration on the Cellometer Auto T4? Any higher concentration (0.2% and...
When I compare image A and image B, image B is darker. How can I fix this? The first step...
My Cellometer Auto 2000 or Cellometer Auto 1000 screen is frozen! Is there anything I can do? Yes, first try...
Can I connect a printer to work with my Cellometer Auto 2000? Yes! Printers work on the Auto 2000 and...
Can you save data to the hard drive on the Cellometer Auto 2000? It depends on which model of Cellometer...
What fluorophores can I detect on the Cellometer Spectrum? To figure out whether a FOM can detect certain fluorophores, please...
What are the emission and excitations of the VB-535-402 and VB-660-503 filters? The VB-535-402 has an excitation of 470 nm...
Do any of the Cellometer instruments have the capabilities to have more than 2 filters? No, all Cellometer systems have...
When I click on my Auto 1000/Auto 2000 touchscreen, the mouse arrow is not corresponding with the location I am...
What does the Advanced BR/F mode do? Advanced BR/F mode, when turned on, uses the brightfield image to help decluster...
What is the variability between machines? In general, Cellometer instruments within the same model and year range, should be very...
What is the acceptable amount of variation between counts? In general, variation should be less than or equal to 10%.
Do I need any special buffer or reagent for cell counting? No special buffer is required. Cells suspended in growth...
How do I get started using the Cellometer Auto T4? Let’s begin answering that question by checking out the video...